1 – What data do we collect?
McHugh Renewables collects the following data when you use our website or communicate with
us by phone, email, letter, or social media platforms:
– Name
– Address (billing & supply)
– Telephone numbers
– Email addresses
– Secondary contact details
– Personal requirements and lifestyle, including details of any vulnerabilities and if you are a
homeowner or renter
– Energy usage
– Payment information
– MPRN number
– IP Address and content viewed
– Permissions (for example, we will record if you have consented to marketing)
– Necessary details required for SEAI to apply for a grant

2 – How do we collect your data?
You directly provide McHugh Renewables with most of the data we collect. We collect data and
process data when you:
– Register online, place an order, or make an enquiry for any of our products or services
– Voluntarily complete a customer survey or provide feedback on any of our message boards or
via email
– Use or view our website via your browser’s cookies

3 – How will we use your data?
McHugh Renewables collects your data so that we can:
– Generate proposals and quotations. McHugh Renewables utilises 3rd party web-based
software (Open Solar) to design your solar system and generate quotes based on information
provided
– Process your order, manage your account
– Assist in availing of government grants
– Email you with special offers on other products and services we think you might like
– Communicate in relation to your order and/or other products or services that we may offer in
the future
– Perform statistics and remarketing

4 – How long do we store your data?
McHugh Renewables may retain your personal information for a period of time that is
dependent on the purposes for which we use it and/or as required to comply with applicable
laws and to establish, exercise, or defend our legal rights. We will retain your data for no longer
than is necessary for the purpose in which it was collected.

5 – Marketing
McHugh Renewables would like to send you information about our products and services that
we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
We may use third parties to send marketing information from time to time. Marketing may
include, but is not limited to, social media news feeds, digital advertisements, search engine
result pages, or other websites. Your data may be used to profile you with marketing offers that
may be relevant to you.
You have the right at any time to stop McHugh Renewables from contacting you for marketing
purposes.

6 – What are your data protection rights?
McHugh Renewables would like to make sure you are fully aware of all your data protection
rights. Every user is entitles to the following:
● The right to access – You have the right to request copies of your personal data. We
may charge you a small fee for this service.
● The right to rectification – You have the right to request My Power correct any
information you believe to be inaccurate. You also have the right to request My Power to
complete information you believe to be incomplete.
● The right to erasure – you have the right to request that My Power erase your personal
data, under certain conditions.
● The right to restrict processing – You have the right to request that My Power restrict
the processing of your data, under certain conditions.
● The right to object to processing – You have the right to object to My Power
processing of your personal date, under certain conditions.
● The right to data portability – You have the right to request that My Power transfer the
data that we have collected to another organisation, or directly to you, under certain
conditions.
If you make a request, We have one month to respond to you. If you would like to exercise any
of these rights, please contact us at info@mchughrenewables.ie

7 – Privacy policies of other websites
McHugh Renewables’ website contains links to other websites. Our privacy policy applies only
to our website, so if you click on a link to another website, you should also read their privacy
policy.

8 – Changes to our privacy policies
We keep our privacy policy under regular review and places any updates on this web page. This
privacy policy was last updated on the 5th of July 2024.

9 – How to contact us
If you have any questions about McHugh Renewables’ privacy policy, the data we hold on you,
or would like to exercise one of your data protection rights, please do not hesitate to contact us
at info@mchughrenewables.ie

10 – How to contact the appropriate authorities
Should you wish to report a complaint or feel that we have not addressed your concern in a
satisfactory manor, you may contact the Data Protection Commissioner at:
Dublin Office;
21 Fitzwilliam Square Dublin 2 D02 RD28